Existing Merchants

  Existing CBD Business Merchant FAQs

I need to make changes to my account. How do I do it?

For assistance with your account, please call us.

I have a question about my processing statement. Who do I contact?

For assistance with your statement, please contact us.

Can I have an auto-settle?

Yes. Please contact the customer service team on

Why didn’t I get my funds in 48 business hours?

There could be various reasons. The most common is not settling in-time. 

Through our relationship with CBD and the team’s ability to handle every element of the payment process, we’ve seen substantial cost savings Dan Carter - USA Organic CBD & Hemp Oils